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McDSP licenses activation workaround for iLok Key and iLok Cloud

 

If you are experiencing issues activating your McDSP licenses, on an unregistered iLok Key 2 or 3 or on the new iLok Cloud, please follow these instructions:

  • Close your DAW.
  • Uninstall PACE/iLok’s ILM 
  • Uninstall the Gobbler app.
  • Reboot your machine.
  • (Re)Install  the most up-to-date version of ILM (currently 4.1.2). The installer can be found here: iLok License Manager page.
  • Reinstall the Gobbler app.
  • Reboot your machine.
  • Launch ILM.
  • Right-click on the McDSP licenses in the Right pane and "Activate" the licenses.
  • Follow the instructions to activate the licenses in the location of your choice.

Please note:

If your McDSP licenses were automatically activated in iLok Cloud without your prompt but you wanted to activate them on an iLok 2 or 3 key, please follow these steps:

  • Insert your iLok key in your computer.
  • Open ILM (most up to date version) and right click on the "Cloud" location displayed on the Left pane. Close your Cloud session.

ILM_Cloud_Close_Session_Right_Click_copy.png

You can also close the Cloud session through "File" on the menu bar:

ILM_Cloud_Close_Session_File_Menu_copy.png

  • Right-click on the McDSP licenses in the right pane. "Deactivate" the licenses.
  • Right-click on the McDSP licenses again. "Activate" the licenses.
  • Choose your iLok key as the activation location.

 

The Gobbler team

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