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Reactivating a Canceled / Paused subscription

To reactivate a paused subscription, follow these steps:

1) Log in to your Gobbler Marketplace account here.

2) Click the "View" button on the "My Orders" tile to get to the Order Management page.

Mktplace_Account_Welcome_Order_Pg.png

3) Click the Reactivate button.

 

You will be charged the renewal fee and the expired licenses in your iLok account will be immediately reactivated. 

Please Note: If your subscription was paused due to a non-payment issue, or if the credit card in your payment profile has expired, click the "Change Payment Details" link and provide a valid and active payment information before reactivating the subscription.

 

The Gobbler Team

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