Now that you've downloaded Gobbler 2.0 and set up a Workspace, it's time to upload a session (or any other file - Gobbler 2.0 takes all file types). Note that if you're syncing a DAW session file from Logic Pro X, Live 9, or Pro Tools 11, you can use Gobbler Collect.
To sync an upload, simply drag and drop the file(s) and/or folder(s) that you want to upload into the sync tab in the Gobble app (the center tab option, with the cloud icon). See below for how easily it's done:
If you'd prefer, you can also select the file(s) or folder(s) to upload by clicking on the "plus file" icon in the top center of the sync tab.
Can you upload multiple files, or is it one at a time?
Gotta admit I'm a bit stumped as to what "Workspace" equates to in terms of file structures. Seems like that could be stated a bit more empirically. I could say that my entire studio is my workspace, but are you using the term to refer to a single project? A collection of tracks?
How do we send a file to a collaborator who doesn't have a Gobbler account...Did you get rid of that feature?!!!
have any of your guys got answers back form Gobbler???
=> You can upload single files, or projects by dragging across the project file into the Gobbler window.
=> A "Workspace" is a logical structure in the Gobbler 2.0 universe, where each workspace can contain a "feed" of comments / file publishes. The expectation is for users to use each workspace to work on a specific project. A project can consist of one or more DAW files.
=> We are working on adding the feature where collaborators without Gobbler accounts can be sent files. It will be added to Gobbler 2.0's arsenal soon.
=> Louis - as you may know, we are a small team focused on engineering. We've been monitoring and responding to support as best we can while working on getting Gobbler 2.0 out ASAP - sorry if you haven't gotten a response quickly. Let us know if you have further questions!
Kp - Engineering Manager (Gobbler)
How on earth do i see "Transfer Progress", or what files have been changed and are in Queue to be updated on the cloud in Gobbler v 2.0 ?
Simple "How to" -tutorial videos would be a great help for beginners to understand basic functions.
Once I've uploaded a project (e.g. a .logicx file and everything that comes with it), Gobbler doesn't appear to be doing any subsequent automatic backups of it. There's a file that I uploaded to a workspace yesterday and have been working on much of today, and Gobbler still shows it as updated yesterday. Did the core auto-backup functionality go away in favor of cloud collab?
@CK - that does seem odd. Did you check for updates to the Gobbler app (https://www.gobbler.com/gobbler-download/)? If you're up to date and still experiencing the issue, then please get in touch with email@example.com
@Juha - thanks for the feedback! We're working on those at the moment, and should have some available soon. In the mean time, we've improved the help articles here to be more comprehensive and illustrative.
My collaborator is having issues with where the saves are actually happening. Now he could be the issue but may I ask how the saving and viewing of the files being worked on work. To put it in better terms, does he have to re-upload the session or is it saving automatically to the workspace?
@David - Just sent an email to support. Subject line "I don't get it." I add stuff to a workspace. The End. Nothing happens after that. Do I have to drag it into the helper every time I want it to back up? Can't be right.
@David - to answer your question, it prompts me to update pretty regularly. I don't see an indication in the Helper app of version number. Preferences does nothing, by the way.
How do I see the transfer progress in Gobbler 2.0 ? Pls somebody help me
I am sorry, not really digging this update. Also really sucks that 2.0 doesn't see anything that has been previously uploaded. That's a really big mistake if you ask me.
How to I see if the files have actually been backed up? I don't even know if its updating. Plus I keep having trouble uploading some sessions, it says file not found and also says the session is 2TB when is nowhere near. Go back to 1.0
Guys, please support uploads from your web interface. That's kinda weird that one should install something for that (for example, I'm not going to, so your system gets useless for me).
So... once you upload something, does Gobbler actually watch for changes and upload accordingly like it used to?
Or is Gobbler no longer a backup application?
I've written to support again. I'm kind of over it. Can't really recommend this to my univ students anymore.
As far as I can tell, this interface has just completely ruined Gobbler - those easy file transfers to clients for delivery? Thing of the past. This either needs to be explained much more clearly, or the interface needs a complete overhaul.
As of yesterday, Gobbler appears to actually be backing up the project I most recently uploaded... the file sizes fall somewhat short of the whole project folder but are much bigger than the lone project file, so I'm curious exactly what's getting uploaded. But this is progress at least.
I'm sick of the we are a small company excuse, the seconds you guy decided to advertise to make a profit, that excuse went out the window... I'm so over this hype train of heavy market and bad explanations or how things actually work... I really wanted to use this gobbler service but I'm afraid you guys have giving me to many red flags
I'm not a fan of this either, all of my reasons have been mentioned above. Very unintuitive, sync seems to be gone, no longer can we just send "packages" of a mixture of items etc.
Very very bad design: upload to a workspace with the installed app, log into web interface, find "assets", send. Horrible workflow.
I like to send Pro Tools session files, with only a selection of audio files that are needed at the other end. This new "clever" interface takes the whole lot?!? (upwards of 40GB)
Everyone do yourselves a favor. Go with Gobbler 1.0. It wasn't the easiest to use but at least it had an interface that could be relatively understood compared to 2.0. Gobbler has lost it's initial vision and now is being run by programmers and engineers who do not understand what musicians need. Even better, find a different backup solution.
Gobbler 1.0 is failing for me now, I just get "Error" and the download endlessly restarts.
I'm moving to Adobe. I tried Gobbler 2.0 to send 40+GB this weekend, now the recipient can only download vis his web browser even though Gobbler 2.0 is installed.
Awful service, don't break your original platform in favour of a new completely different workflow.
Hi everyone - just a reminder that if you have support questions, please hit us up at firstname.lastname@example.org.
Gobbler gave up replying to my support tickets - I think they consider Gobbler2 to be "finished" now, so whatever it's intended use is, I think it's time for us Gobbler1 users to jump ship and move on unfortunately.
Hi James - Gobbler 2.0 is still in beta. How long ago did you contact support?
April 1st was the last email I sent - you stopped replying to me David.